This Privacy Policy sets out the manner in which the website/application Bulltrek (referred to as Platform) is owned, managed, operated and published by Bulltrek Technology Proprietorship, (We, Our, Us) having its office HD-278, Wework, 80 feet road, Bengaluru, Bengaluru Urban, Karnataka, India – 560034 (We, Us, Our, Ours), collects, uses, maintains and discloses information collected from the users of mobile or desktop platform and/or services connected with it (“You”, “Your”, “User”)

At Bulltrek, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Bulltrek and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our website and Platform with regards to the information that they shared and/or collect in Bulltrek. This policy is not applicable to any information collected offline or via channels other than this website.

By using our Platform, you hereby consent to our Privacy Policy and agree to its terms.

This Privacy Policy does not apply to the practices of third parties that we do not own, control, or manage including but not limited to any third-party websites, services, platforms, or businesses (Third-Party Services). We do not take responsibility for the content or privacy policies of those Third-Party Services. We encourage You to carefully review the privacy policies of all Third-Party Services You access through the Platform.

This Privacy Policy must be read as a part and parcel of the Terms and Conditions of Use.

1. Information we collect

We collect information from Users at various stages from registration on the Platform by the Users to submission of content by the Users or while the User is accessing/using Services. The following amongst others is the information that is mandatorily provided to us by You:-

1. Name: for the purposes of creation of a profile;
2. Date of Birth: for the purposes of identification
3. Gender: for the purposes of creation of a profile
4. Mobile number, E-mail: for communication, mapping of profile, identification, authentication via OTP;
5. User ID preference: for the purposes of identification;
6. Location: for the purposes of creation of a profile.
7. Proof of Identity: such as Permanent Account Number (PAN), Social Security Details, AADHAR,
8. Trading account information: including but not limited to API Keys, password, passcode, login details etc.
9. Device ID: for the purposes of security
10. Language Preference: for the purpose language

Further in order to verification of profile as well as to ensure existence of the identity of the profile maker, we may seek the mobile number as well as another government recognized document. This information sought is only for the purpose of verification of identity and the same shall not be disclosed to the public, expect, law enforcement services as provided under law.

During the usage of the Platform and its services, we collect the following information automatically: –

1. name, date of birth, contact number, city of residence, email address, bank account details;
2. Proof of Identity Documents such as Permanent Account Number (PAN), Social Security Details, AADHAR,
3. Information on your browser and server logs, including your IP address, information in the cookies and your browsing history;
4. URL information, time stamp, visit information, your browsing history;
5. Device information;
6. Trading account information including but not limited to API Keys, password, passcode, login details etc.;
7. Date of download and/or reinstall of the App;
8. Events related to your actions (follows, time spent, how often and when you visit the Platform etc.);
9. Language

2. Reason to collect the information

We collect information to provide the Services and for the purposes as outlined below:-

1. In order to help us identify you when you log onto the Platform and when you register an account with us, and, to validate, authorize and map a specific profile with an authorized user;
2. In order to enhance the quality of the Services that we provide and improve your experience during browsing;
3. In order to perform the contractual and legal obligation;
4. In order to communicate with you;
5. In order to provide you with news, special offers, general information about other products and services along with marketing information and surveys, as agreed to by you;
6. In order to provide and process service requests initiated by you;
7. In order to comply with the guidelines as provided under law.

3. Sharing the information gathered

We may share your Personal Information only :-

1. As required by law, such as to comply with a judicial order, executive orders, requirement by a law enforcement authority, or by other legal processes.
2. When your desired products and services can only be provided if your personal information is disclosed.
3. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or, investigate fraud or crime;
4. If we (or our affiliates) are involved in a merger, acquisition, or sale of all or substantially all of its assets or equity.

It is important for you to note that we shall never rent or sell your personally identifiable information to others.

4. Cookies

Whenever You access the Platform, we may place cookies on Your device for record-keeping purposes to enhance Your experience or sometimes to personalize Your experience. Cookies are small text files that are placed on Your device by the Platform. Cookies help us to identify information relating to Your activities and to retain information relating to Your preferences and history on the Platform. We and/or our service providers may use advertising cookies to deliver ads that are more relevant to You and Your interests unless You opt out of such advertisements. You may choose to disable cookies by turning off cookie feature on the web browser. However, by disabling this feature, some parts of the Platform may not function properly.

5. Retention of data

We will keep personal information including trade history of Users for only as long as is necessary for the purpose for which it was collected or for 360 (Three Hundred Sixty) days. At the end of that retention period, we may either delete the information, or anonymize it.

6. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. We not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

7. CCPA Privacy Rights Compliance

Under the CCPA, among other rights, California consumers have the right to:

1. Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
2. Request that a business delete any personal data about the consumer that a business has collected.
3. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
4. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

8. GDPR Data Protection Rights Compliance

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

1. The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
2. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
3. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
4. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
5. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
6. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at support@bulltrek.com.

 

9. Grievance Redressed Mechanism

Any discrepancies or grievances with regard to Content and or comment or breach of this Privacy Policy shall be taken up strictly and for any such complaints, please contact us at support@bulltrek.com. 

10. Amendments to the Privacy Policy

We may from time to time change this Privacy Policy and any such changes shall be intimated to you. We recommend that you periodically check this page for any revised terms. Your continued use of the Services will be deemed to constitute your acceptance of all such revised terms.

The Privacy Policy was last updated on 22^st July 2023

You have read and understood the Privacy Policy and You hereby, out of your free will, unconditionally accept to be bound by the same.