Bulltrek

Terms and Conditions

The platform Bulltrek (as defined below and referred to as Platform) is owned, managed, operated and published by Bulltrek Technology Proprietorship, (We, Our, Us) having its office at HD-278, Wework, 80 feet road, Bengaluru, Bengaluru Urban, Karnataka, India – 560034. These terms and conditions of use (“Terms”) as well as the Privacy Policy and all other applicable laws and regulations govern Your access and use of the Platform, irrespective of whether you are a registered user or a visitor (which means that you simply browse the platform without limitation, through a mobile or other wireless device, or otherwise use the Platform without being registered). The terminologies “You”, “Your”, “User” And “Users” shall be read in context, and shall refer to You. By using or accessing or downloading the Platform, You agree to be bound by these terms. Any and all references herein to ‘You’ or ‘Your’ will include Your company or organization.
We urge you to access, review and familiarize yourself with these Terms periodically, for your continued use of the Services, will constitute in your consent and agreement to these Terms.
In the event the Terms are not agreeable to you, we request you to desist from accessing, downloading, using the Services in any manner, whatsoever.

We provide you with the Platform, the associated customized services which include but are not limited to providing you with systematic and automated algorithmic trading. These Terms govern your access to and use of our Services, which includes the website, the associated mobile platform, SMS, APIs, e-mail notifications and any Content available on the Services in whichever form and format capable of communication.

For ease of reference, we are defining certain terms as below which will be used throughout the Terms and associated policies.

Platform shall mean and include the software, website and mobile platform of Bulltrek accessed through or downloaded from the app store viz., Android or iOS, and accessible from any compatible device.

You or User shall mean any registered user of the Platform. If you are accepting these Terms and using the Services on behalf of any juristic entity or any other person, you represent and warrant that you are authorized to do so and have the authority to bind such entity or person to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entity or person irrevocably.
Virtual Digital Asset shall mean any information, code, number, or token (not being Indian currency or foreign currency), cryptocurrency, generated through cryptographic means or otherwise and can be called by whatever name.

 

1. ACCESS TO AND CONTINUED USE OF SERVICES

1.1. You should have attained the age of majority in your jurisdiction to be able to use and access our Services. The Platform has the right to terminate your account, wherein the User is found to be defaulting on this condition, or where we find that you are barred in law from access to our Services.

1.2. You are responsible for your use of our Services, and undertake to comply with the applicable laws, and act in strict adherence to our Terms, Privacy Policy and Disclaimer.

1.3. You may access our Services in any such manner which is determined by the us and is conveyed to you from time to time.

1.4. The Services provided to you are for your personal purposes only and should not be shared with individuals in violation of these Terms and allied policies.

1.5. You are responsible for safeguarding your account and you agree not to disclose your API Keys, password, passcode, login details to any third party. You agree that you will be solely responsible for any activities or actions taken under your API Keys, password, passcode, login details, irrespective of whether you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your API Keys, password, passcode, login details or your account, upon becoming aware of any such discrepancy.

1.6. We are committed to safeguarding the efficiency of the Platform. For that reason, we reserve the right to make changes to the Platform for maintenance at any time. If such situations cause an interruption of your Services for a reasonable duration, we shall not bear any liability to you and/or to any third parties. We will make attempts on a best-efforts basis to let you beware of any scheduled maintenance to such extent as is possible.

1.7. You agree not to: circumvent, remove, degrade, deactivate, or thwart any of the Contents of our Service; use any robot, spider, scraper, or other means to access our Service. You also agree not to decompile, reverse engineer, and disassemble any software or other products or processes accessible through our Service. Additionally, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy, or limit the functionality of our Service. We may terminate or restrict your use of our Service if you violate these Terms or are engaged in any illegal or fraudulent or unethical or unwarranted or otherwise malicious use of our Service.

1.8. You shall not deliberately impersonate another person, whether real or fictional or otherwise misrepresent Your affiliation with a person or entity, for example, by registering an account in the name of another person or company, or sending messages or making comments using the name of another person impersonate other Users or otherwise fake Your identity.

1.9. We do not undertake any obligation to monitor user generated content, except to the extent required by law. We are an intermediary that primarily enables systematic and automated algorithmic trading. While Platform supports valid and legitimate claims of intellectual property ownership, it does not adjudicate any claims. In the first instance, parties must resolve any disputes relating to intellectual property amongst themselves or through legal process, before reporting to us. If you believe that someone is violating your or anyone else’s intellectual property, you may report it by emailing to support@bulltrek.com. Please ensure that you submit complete details of the violation and ownership of the intellectual property in order for us to process the report. Orders or directions of courts or legal authorities will be honoured on priority. Please note that we are acting on a best efforts basis and accepts no responsibility for any actions taken by it. Any assertion or adjudication of legal rights must be carried out through legal process. Any abuse of this process may lead to termination of your user account and/or other legal consequences.

1.10. We reserve the right to update, modify, alter, amend, these Terms at any time, at our sole discretion.

1.11. The Services made available to you are protected by copyright, trademark, and other laws. Nothing in these Terms gives you the right to use our trademarks, logos, domain names, other distinctive brand features, and other proprietary rights. All right, title, and interest in and to the Services are and will remain the exclusive property of ours and its licensors.

1.12. You shall accept that there is no assurance or guarantee to users on returns from the trades that the user shall on its own accord enter into through the services provided. The value of the securities and virtual digital assets may be affected, inter-alia by changes in the interest rates, trading volumes on relevant Exchanges, settlement periods, transfer procedures and performance of individual securities and inter-alia be exposed to Price / Interest Rate Risk and Credit Risk.

1.13. Any information contained in this document must not be construed as business advice. No consideration to trade should be made without thoroughly understanding and reviewing the risks involved in such trading. If you are unsure, you must seek professional advice on the same

1.14. Any feedback, comments, or suggestions you may provide regarding the Services is entirely voluntary, and may be provided to us by emailing at support@bulltrek.com, we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

 

2. SERVICES

The Platform provides you with the ability to:

2.1. automate algorithmic trading by on Your stock broker and Virtual Digital Asset Exchange with the Platform.

2.2. set and/or edit desired parameter conditions on assets of respective market.

2.3. create, remove, edit and modify automated algorithmic trading strategies.

2.4. backtesting.

 

3. REGISTRATION AND ACCOUNT INTEGRITY

3.1 We provide you with an account, however, you are required to be registered with us, to avail full functionalities of our Services.

3.2 As part of the registration process for creating your account, you will need to provide us with your phone number and email address, (which will be verified via a one-time password verification mechanism). You may or may not then create an account username/handle and password for yourself. You must use original and distinct credentials to create an account on the Platform, which do not infringe any applicable laws and third-party rights. Username/handles must not contain derogatory, demeaning or misleading language or messages or identity or images. You will provide access to sensitive information such as trading and login access (including login integration permissions) and access to financial data such as account balance and trading history.

3.3 You undertake that the information you provide to us is accurate, secure, and is not misleading. For all intents and purposes User accounts and handles are the property of ours and have been licensed for use to you in accordance with these Terms. Usernames or handles cannot be sold or commercially dealt with in any manner.

3.4 We reserve the right to suspend or terminate any account, with or without notice, if you are in breach of these Terms.

3.5 In case of any discrepancy in access to your account, please reach out to us as per the account terms.

4. TRADING DISCLOSURE

4.1. All information present on the Platform is to help you, investors and traders, in their decision making process and shall not be considered as a recommendation or solicitation of an investment or investment strategy. You are responsible for your investment decisions and are responsible to validate all the information used to make the investment decision.

4.2. You must know and appreciate that trading in equity shares, derivatives contracts or other instruments including virtual digital assets have varying risks and you accept that you are fully aware of the risk involved.

4.3. You must know and appreciate that the platform only provides such financial tools that can help you analyse the markets and make such decisions that have been researched by you on your own accord. The tools are based on historical data and indicators, and these data do not guarantee accurate or profitable results. The creation, removal, editing and modification of automated algorithmic trading strategies should be undertaken by you after thorough research and in consultation with registered financial advisors.

5. TERMINATION

5.1. We reserve the right to suspend or terminate your access to the Platform and the Services with or without notice and to exercise any other remedy available under law, in cases where:

a. You are in breach of any terms and conditions of these Terms;

b. We are unable to verify or authenticate any information provided to us by you;

c. We have reasonable grounds for suspecting any illegal, fraudulent, or abusive activity on your part;

d. We believe in our sole discretion that your actions may cause legal liability for you, other Users or for us, or are contrary to the interests of the Platform;

e. as directed by law enforcement.

5.2. The User has the provision to appeal the suspension or termination of the account by contacting support@bulltrek.com.

5.3. All provisions of these Terms, which by their nature should survive termination, shall survive termination, including, without limitation, disclaimers, indemnity, and limitations of liability.

 

6. INDEMNITY

6.1 You shall defend, indemnify, and hold harmless Bulltrek Technology, its affiliates, subsidiaries, joint venture partners and each of its, and its affiliates, subsidiaries, join venture partners’ employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to:

i. Your use or misuse of, or access to, the Service; or,

ii. Your violation of the Terms and Conditions of Use or any applicable law, contract, policy, regulation or other obligation. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by You, in which event You will assist and cooperate with us in connection therewith.

7. LIMITATION OF LIABILITY

7.1 To the fullest extent permitted by law, in no event shall Bulltrek Technology (nor its Employees, Agents, Sponsors, Partners, Suppliers, Content Providers, Licensors Or Resellers) be liable under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the service:

i. For any loss, lost profits, data loss, loss of goodwill or opportunity, or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever;

ii. For your reliance on the service;

iii. For any matter beyond its or their reasonable control, even if we have been advised of the possibility of any of the aforementioned damages.

8. SUPPORT

8.1 We offer email based support tools. You may contact our support by emailing at support@bulltrek.com. Under certain exceptional circumstances, we may also request you to reach out to other authorized, appointed contact persons for resolution of your queries or support requests. We do not make any promises regarding how quickly we will respond to your request for support, or that we will be able to fix any problems you may be having. Any suggestions by us regarding use of the Services shall not be construed as a warranty.

 

9. GOVERNING LAW

9.1 This Agreement shall be governed by and construed in accordance with the laws of your country provided the Platform is available and operated under a locally registered legal entity in your country, without regard to the conflict of laws provisions thereof. All claims, differences and disputes arising under or in connection with or in relation hereto the Platform or Services, the Terms or any transactions entered into on or through the Platform or Services shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India and You hereby accede to and accept the jurisdiction of such courts.

10. MISCELLANEOUS

10.1 In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.

10.2 These Terms form a valid, enforceable agreement between you and Bulltrek Technology.

11. FORCE MAJUERE

11.1 The performance of any part of this Terms and Conditions of Use by us and its affiliates shall be excused on account of Force Majeure events (including but not limited to act of god, public enemy, epidemics declared as pandemics, revolt, strikes, riot, terrorist attack, fire, flood, war, typhoon and any regulation of the government or order of any competent statutory or judicial authority or of any government), or any other cause beyond the reasonable control of ours, or act of any third party beyond the control of ours including but not limited to hacking, data theft, unauthorised access to User account, impersonation, fraud, misrepresentation and so on.

12. The User shall not have any claim against Bulltrek Technology (nor its Employees, Agents, Sponsors, Partners, Suppliers, Content Providers, Licensors Or Resellers) on account of any suspension, interruption, non-availability or malfunctioning of any connectivity over the internet services providers or nonexecution of orders due to any link/system failure/renewal.


13. The user is aware that trading over the internet involves many uncertain factors and complex hardware, software, systems, communication lines, peripherals, etc. are susceptible to interruptions and dislocations. Bulltrek Technology do not make any representation or warranty that the functioning of any services provided, will be available to the user at all times without any interruption.

14. DISCLAIMER

THE SERVICE (INCLUDING, WITHOUT LIMITATION, ANY CONTENT) IS PROVIDED “AS IS” AND “AS AVAILABLE” AND IS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. YOUR USE OF THE SERVICE IS SOLELY AT YOUR OWN RISK. BULLTREK TECHNOLOGY, ITS EMPLOYEES, AGENTS, AND PARTNERS DO NOT WARRANT THAT:

(I) THE SERVICE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; OR,

(II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR,

(III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR,

(IV) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.

15. GRIEVANCE REDRESSAL MECHANISM

15.1 Any discrepancies or grievances with regard to Content and or comment or breach of this Privacy Policy shall be taken up strictly and for any such complaints, please contact us at support@bulltrek.com.

16. REFERENCE

16.1 If you have any questions regarding the Service, please contact us at support@bulltrek.com.

Please note that for the purpose of validation, you shall be required to provide information (including, but not limited to your email address, contact number, or, registered mobile number, etc.) for the purpose of sufficient identification, and authentication, and taking Your service request. Please refer to our Privacy Policy on how we deal with information.



17. REFUND POLICY


17.1 Policy shall apply to all new accounts opened within 7 days of account opening. The full amount of the subscription fees will be refunded, less any managerial fees incurred during the 7-day period. To request a refund, please contact support@bulltrek.com.


17.2 Refunds will be processed within 7 business days of receipt of the refund request.


17.3 Accounts that have been closed for any reason other than a refund request will not be eligible for a refund.


18. CHANGES
18.1. We may from time to time change these Terms of Use. We may assign or transfer our agreement with you including our associated rights and obligations at any time and you agree to cooperate with us in connection with such an assignment or transfer. We recommend that you periodically check this page for any revised terms. Your continued use of the Services will be deemed to constitute your acceptance of all such revised terms.These Terms and Conditions of Use were last updated on 29th Oct 2023.You have read and understood the Terms and Conditions and You hereby, out of your free will, unconditionally accept to be bound by the same.